The Focus Diagnostics' Client Service Department is staffed by knowledgeable and experienced Representatives who are dedicated to providing you with responsive, personal service. Focus Client Service Representatives are available to address your inquires concerning test information, patient results, specimen collection and transport, courier service schedules, supply requests, and test availability. In the event that you require detailed technical information, we will gladly connect you with a member of our technical staff.
You can reach Client Services by phone at (800) 445-4032.
| Hours of Coverage (Pacific Time) |
| Monday through Friday: |
......5:00 am to 9:00 pm |
The Client Services Department is on-call to return messages after hours |
| Saturday and Sunday: |
......7:00 am to 3:30pm |
| Holidays:* |
......8:00 am to 2:00 pm
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Client Services Staff
(Left to right): Karen Spears, Josie Sanchez, Marina Moran, Anabel Sigala, Breeanne Russell, Angelica Naranjo,Rebecca Rubio, Matilda Compean, Chris Arellano, Sandra Gonzalez, Shanna Guentert, Maricela Sanchez, Mayra Cardenas, Beatriz Arangure, Ratricia Caddy (Not pictured): Sara Dominguez
*Focus Diagnostics observes the following holidays: New Year's Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (Thursday and Friday) and Christmas.
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